Terms of service

Terms of Service

Welcome to Ivory and White. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before engaging with our site or purchasing our products. If you do not agree to these terms, please do not use our website.

1. General Information

Ivory and White operates this website for the sale of bridal and bridal party products. The terms “we,” “us,” and “our” refer to Ivory and White. By using this site, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Eligibility

To make a purchase or use our services, you must:

  • Be at least 18 years of age or have parental/guardian consent.
  • Provide accurate, current, and complete information during the purchase process.

3. Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, slight variations in colour, fabric, or details may occur. All descriptions and pricing are subject to change without notice.

4. Orders and Payments

  • Order Confirmation: Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for any reason.
  • Payment: All prices are listed in AUD. Payments are processed securely via our authorised payment providers.
  • Custom Orders: Customised pieces require a 50% deposit at the time of order confirmation.

5. Returns and Refunds

Our refund and return policy outlines the eligibility and process for returns, refunds, and exchanges. By making a purchase, you agree to the terms detailed in our Refund and Return Policy.

6. Shipping and Delivery

Shipping details, including processing times and delivery estimates, are provided in our Shipping Policy. By purchasing, you acknowledge that delays may occur due to high demand or other unforeseen circumstances.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the intellectual property of Ivory and White or its licensors. Use of this content without prior written permission is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Ivory and White shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use of or inability to use our website or products.
  • Any unauthorised access to or misuse of your personal information.
  • Errors, omissions, or inaccuracies in the information provided on our website.

9. User Conduct

By using our website, you agree not to:

  • Engage in any unlawful, fraudulent, or harmful activities.
  • Attempt to gain unauthorised access to our systems or data.
  • Post or transmit harmful, offensive, or inappropriate content.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Australian courts.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:
Email: hello@ivoryandwhite.com.au

By accessing and using Ivory and White, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Ivory and White for your special moments!